Shipping Policy

Singapore delivery

• Shipped via EasyParcel. Flat S$5 delivery fee.
• Standard delivery: 2–4 business days.

Retail orders (sealed product, singles, and slabs) are sold online and shipped to you. Grading submissions work differently, cards are dropped off in person, not mailed to us; see the Grading section below.

International shipping

• Every international order ships tracked express, usually 3 to 7 working days after it leaves us. Enter your address at checkout for a live rate.
• We choose the courier for each parcel. You'll get the courier's name and a tracking number by email when it ships.
• Import duties and taxes are set by your country and are not included in our prices or shipping fee. They are paid by you to the courier on delivery.
• If import charges are refused and the parcel comes back to us, we'll refund your order minus the original shipping and the cost of returning it.

Grading submissions

We don't have a permanent store yet. Cards for grading are dropped off in person at the tradeshows we attend, see the upcoming drop-off locations on the Grading page for confirmed dates and venues. Graded slabs are returned for collection at a future tradeshow, or via insured return shipping; we'll notify you once PSA completes grading.

Packaging & insurance

All sealed products ship in tamper-evident packaging. Cards submitted for grading are insured in transit up to the declared value selected for that submission's service level.

Order tracking

Once your order ships, you'll receive a tracking link by email. Grading submissions can be tracked anytime from your grading dashboard.

Contact

Shipping questions: admin@brotherstcg.net.